Technical Support Page
Having trouble getting Neutral K7 2200 cartridges to start up?
The dilutions are so light in two of the seven inks that some users think they are not printing. However, some of these cartridges are not fully releasing the adhesive strip which covers the venting hole.
Macintosh OSX and Panther problems?
If you are experiencing problems on OSX with using the new ICC profiles - it
is entirely possible that you are not using the EPSON printer driver. It is
difficult for many users to force OSX to use EPSON printer drivers rather than
the OSX GIMP printer driver for EPSON. This can occur even after installing
and selecting a new EPSON printer driver. It presents problems because PiezograpyBW
ICC profiles are unique to the EPSON printer driver and its very specific settings.
The Gimp-Print uninstaller will completely remove any version of Gimp-Print
that was installed with an official Mac OS X installer package provided by
the Gimp-Print project. It will also remove the version of Gimp-Print that
is included by default with Mac OS X "Panther" (Mac OS X version
10.3.0). This uninstaller is included with all current Gimp-Print installer
packages and does not need to be downloaded separately. It it being made available
here as a convenience.
gimp-print-uninstaller-1.1.dmg (120 KB)
1280 ICC version and OSX (Panther) - If you are experiencing blocked shadows using the new ICC profiles - please use this fix. (posted January 28, 2004).
Discontinued Piezography B/W FAQ - THIS IS THE MAIN TECH SUPPORT - including updates and manual
PiezographyBW pre-sales FAQ - general questions
"Cone Tech Piezography B/W is too long in tone! I have too much shadow detail and not enough blacks. I want my shadows to be blacker." try this local contrast technique
Discontinued PiezographyBW updater page is available here:
http://www.inkjetmall.com/store/cone_ts/piezobw_update/
How to tell if your ink dilutions are in the correct position!! Use this check!
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